Privacy Policy

On this website, we give the utmost priority to the protection of your personal data and recognize their importance in building a relationship of trust. For this reason, we fully inform you of our obligations and your rights regarding the processing of your personal information.

Our company is responsible for processing your personal data and will never disclose it to third parties. The term "processing" refers to any action related to the acquisition, recording, storage, or use of personal data, regardless of the location or country where it occurs. This includes actions such as organizing, modifying, retrieving, extracting, transmitting, or destroying such data.

This privacy policy should be read in conjunction with the website’s terms of use. The purpose of this page is to inform you about our policies regarding the collection, use, and disclosure of personal information we collect from the users of the website.

Purpose of data processing

We collect only the necessary personal data from you for the following purposes:

– To draft the agreement between us.

– To provide our services.

– To fulfill the terms of our agreement.

– To invoice our services.

– To improve the quality of the services we provide.

– To tailor our services to your needs.

– To provide technical support, either in person or by phone.

– To fulfill our obligations towards you.

– To manage or resolve any potential issues.

– For direct commercial promotion, only if we have obtained your consent and solely for the necessary updates

What Personal Data do we collect?

The data controller collects and retains exclusively the personal data that you provide to us, and only the data necessary for the fulfillment of the aforementioned purposes.

This data typically includes identification and communication details, such as name, postal or email address, and phone number (landline or mobile).

The data controller does not collect nor has access to special categories of personal data (known as "sensitive data"). If such data is inadvertently received from our customers, it is immediately deleted after the relevant individual is notified.

Additionally, the data controller does not engage in transactions with minors and, therefore, does not seek to collect personal data from minors.

Personal Data Protection

On this website, you have full rights to access, correct, withdraw, or object to the processing of your personal data that we hold, as well as the right to be informed about their use and movement. The procedure for exercising these rights is carried out in accordance with the applicable law.

Personal data retention period

We will retain your personal data for as long as you continue to interact with us and as long as necessary for the fulfillment of the processing purposes described above (for example, if you maintain an account or have registered to receive commercial communication from us). The data will remain in the database of the website until you request its deletion (e.g., in case of account deletion), unless its retention is required by law (e.g., for tax purposes). In any case, the data will be deleted immediately after the fulfillment of the purposes for which they are kept, while some data may be retained anonymously or pseudonymously for statistical analysis.

Special Topics

Our website may contain links to other websites. By clicking on these links, you are redirected to other sites on the internet, and our company assumes no responsibility or liability for the content of these websites or for the collection, use, and disclosure (processing) of your personal data, or for any losses or damages that may arise from their use. Please note that the Privacy Policy applies only to the personal data collected exclusively on this website and does not cover third-party websites that you may access from this website. Therefore, we recommend that you carefully read the privacy policy of these websites to be informed about how your personal data is collected and processed.

Consumer Rights

According to data protection legislation, you have various rights related to the provision of your personal data to our company through this website. These rights include:

  • Your right to request our company to confirm what personal data it holds about you and for what purposes.
  • Your right to change the consent you have given regarding your personal data.
  • Your right to correct any inaccurate or incomplete personal data.
  • Your right to receive a full copy of your personal data to transfer it to another location.
  • Your right to request the cessation of processing of your personal data.
  • Your right to delete all your personal data completely and confirm that this has been done (however, there are cases where we may not be able to carry this out).

To contact us and exercise these rights, please refer to the contact details provided below.

It is important to note that in some cases, the provision of personal data is required by law (such as tax legislation) or may be necessary according to contractual arrangements (such as information about the counterparty). Failure to provide such personal data may prevent the completion of the contract with you.

Exception Procedure

You can opt out of receiving various updates at any time by contacting us. If you have any questions regarding this Privacy Policy or wish to exercise any of your legal rights, please send a message to: studiohair-extentions@hotmail.com. To process your request, we will ask you to verify your identity before proceeding with any actions.

Privacy Policy Modification

Our Company reserves the right to update, modify, or supplement this policy whenever deemed necessary. For this reason, please make sure to review any changes before completing your order. Your continued use of our website or online store after any modifications to the Privacy Policy are posted on this page will constitute your acknowledgment of the changes and your consent to comply with and be bound by the modified Privacy Policy. In the event of substantial changes to this Privacy Policy, we will notify you either through the email address you have provided or by placing a prominent notice on our website.

If you have any questions or comments regarding these terms or the methods of collecting and processing your personal data covered by them, please contact us using the contact details provided on our website.

Jurisdiction of Courts

For the resolution of disputes arising from transactions between www.studiohairextensions.com and the buyer, only the courts of Athens have jurisdiction, and Greek law applies.

Applicable Law:

All transactions conducted through www.studiohairextensions.com are governed by International and European law regulating issues related to electronic commerce, as well as the Consumer Protection Law, which regulates issues related to distance sales (Law 2251/1994 – Law 2472/1997 – Law 3471/2006).

Contact Information for the General Secretariat for Consumer Affairs (G.S.C.A.):

  • By mail: General Secretariat for Consumer Affairs – Pl. Kanigos, 10181 Athens
  • By fax: 2103253958
  • By email: 1520@efpolis.gr